Eg77 Privacy Policy — How Is Your Data Kept Secure?
Eg77 places the highest priority on protecting the personal data of Bangladeshi users. This privacy policy clearly explains what data is collected, how it is used, and how secure your information is. Please read it carefully before registering on the platform, and reach out to our support team with any questions.
Last Updated: January 2026
What's in This Policy
What Information Does eg77 Collect?
Eg77 collects various types of information during account registration and platform use, primarily to improve service quality and ensure security. All data collected serves a specific purpose — nothing is gathered unnecessarily. We are always transparent about what information is being collected and why.
Account Information
Your full name, date of birth, mobile number, and email address are collected at registration. This information is essential for identity verification and account security. In line with Bangladesh regulations, we do not accept registrations from anyone under 18, and age verification data is retained accordingly. Your password is stored in encrypted form and is never visible to any eg77 staff member.
Device & Browser Information
When you use eg77, your device type, operating system, browser version, and IP address are automatically logged. This information helps with troubleshooting technical issues, detecting fraud, and improving platform performance. For mobile devices, network information and screen resolution may also be collected to optimize your mobile experience. This data is not used to personally identify you.
Payment & Financial Information
Payment information in BDT is collected for deposits and withdrawals, including mobile banking numbers (Bkash, Nagad, Rocket) or partial bank account details. Full payment card details are never stored on eg77's servers — all transactions are processed through secure third-party payment gateways. Records of suspicious transactions are retained for the required period in compliance with Bangladesh's anti-money laundering regulations. Your transaction history is accessible exclusively through your account portal.
Usage Data
Behavioral data — including which games you play, which bets you place, and how long you are active — is collected automatically. eg77 uses this data to suggest more relevant games and offers, and to monitor responsible gaming patterns. Analyzing usage patterns also allows us to identify and fix platform issues faster. This data is never shared with third-party advertising companies.
Data Collection Summary
- Name & Contact Details
- Age Verification Data
- Device & Network Logs
- BDT Payment Records
- Gaming & Betting Activity
- Cookies & Session Data
What does eg77 do with the data it collects?
Collected data is used solely to improve our services, maintain security, and meet legal obligations — never for commercial sale.
Service Operations & Improvement
Eg77 uses your data to manage your account, process transactions, and provide customer support. Behavioral data is analyzed when improving the platform's features and adding new functionality. The platform is continuously refined to better suit the preferences and experiences of Bangladeshi users. If any technical issues arise, your data helps us identify and resolve them quickly.
Security & Fraud Prevention
To protect account security, suspicious logins, unusual transactions, and multiple account activity are monitored automatically. When fraud is detected, immediate action is taken and the affected user is notified. Data is used to prevent money laundering and illegal activity in line with Bangladesh's financial protection regulations. eg77's security team works around the clock to keep your account safe.
Communications & Notifications
Important account notifications, transaction confirmations, and security alerts are sent via email or SMS. Relevant promotional messages may be sent based on your preferences, and you can opt out of these at any time. Responsible gaming messages will always be sent and cannot be opted out of, as they exist to protect your interests. Registered users will always be notified of any service changes or policy updates.
Does eg77 Use Cookies, and How?
Eg77 uses cookies and similar tracking technologies on its website to enhance your browsing experience. Cookies are small text files stored in your browser that help recognize you on return visits.
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and core platform functionality. Without them, eg77's services cannot function properly, so they cannot be disabled.
Analytics Cookies
Analytics cookies are used to understand how users interact with the platform. All data collected this way is fully anonymized and used solely to improve our services.
Preference Cookies
These cookies remember your language preference, display settings, and other personalization choices, ensuring you get a consistent, tailored experience every time you log in.
Cookie Controls
You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features. Contact our support team if you need more information about cookies.
How securely is your data stored?
Eg77 uses state-of-the-art security technology to protect your personal and financial information, storing it on secure servers for the required retention period.
Encryption & Technical Security
Eg77 uses SSL/TLS encryption for all data in transit, reducing the risk of interception to virtually zero. Sensitive data stored on our servers — such as passwords and payment details — is protected with strong hashing algorithms. Our data centers are monitored around the clock, with regular security audits conducted throughout the year. Firewalls and intrusion detection systems remain active at all times to prevent unauthorized access. If suspicious activity is detected on your account, an automatic alert is sent to you immediately.
Data Retention Period
All data is retained for as long as your account is active. After account closure, certain data is kept for a defined period as required by Bangladeshi law. Financial transaction records are generally retained for up to five years as part of financial regulatory requirements. Identity verification data may be kept for up to three years after account closure. Once the retention period ends, data is securely and permanently deleted to prevent any unauthorized future use. If you request data deletion, all information held beyond legal obligations will be removed promptly.
What happens in the event of a data breach?
In the event of a data breach, eg77 will promptly notify all affected users and take every necessary step to minimize harm. Relevant authorities will be informed in accordance with applicable regulations, and a thorough investigation will be conducted. Where needed, users will be advised to change their passwords and additional security measures will be put in place.
Is your information shared with third parties?
Eg77 never sells or rents your personal data to third parties for commercial purposes. However, limited information may be shared with trusted partners required for platform operations, as detailed below. All third-party partners are held to our strict privacy standards.
What rights do you have over your personal data?
Eg77 believes every user should have full control over their personal information. Your rights are outlined in detail below.
Right to Access Your Data
You can request a full overview of the data eg77 holds about you at any time. Submit a written request and we will provide a complete summary of your data within 30 business days. This service is entirely free, with no charge for repeat requests. Your login history, transaction records, and account activity are also directly accessible from your account portal.
Right to Correct Your Data
You have the right to correct any inaccuracies or inconsistencies in your personal information. Your name, contact details, and preferences can be updated directly from your account settings. For changes to identity verification documents, you will need to contact our support team and submit the required paperwork. eg77 ensures that any corrections are reflected across all our systems in a timely manner.
Right to Delete Your Data
Upon account closure, all personal data held beyond legal obligations will be permanently deleted. Financial transaction records are required by Bangladeshi law to be retained for a specified period, after which they will also be deleted. To request data deletion, email us at support@eg77.ws and we will take action within 15 business days. Once the deletion process is complete, you will receive a confirmation.
How Will You Be Notified of Policy Changes?
Eg77 may update this privacy policy from time to time as needed. For any significant changes, all active users will be notified in advance by email or SMS. The date of the update will be noted at the top of the page, along with a summary of previous versions. Continued use of the platform after a new policy is published will be considered acceptance of the updated terms. If you do not agree with the changes, you always have the option to close your account.
Support & Contact
For any questions, complaints, or requests regarding this privacy policy, please contact our data protection team directly. Our support team is available 24/7, seven days a week. Email: support@eg77.ws — we respond within business days of receiving your message. For detailed enquiries, visit our FAQ Page Visit our FAQ page for answers to common questions.